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Logo: 
Company Name: 
Sitel
Job Title: 
Customer Service Associates
Job type: 
Call Center
Employment type: 
Full-time
Employment lenght: 
Temporary
City: 
St.Catharines
Provinces and Territories: 
Ontario
Description: 

Sitel offers a range of call center career opportunities in 120+ locations globally.

As an Inbound Customer Service Representative you will:

·         Help customers with inquiries regarding their bills

·         Take payments and set up pre-authorized monthly payments

·         Adjust services on the customer’s account

·         Provide technical assistance and trouble shoot to resolve service issues

·         Activate a customer’s service

·         Retain the customer if they request to disconnect service

 

You will require the following skills:

• Sales Orientated 

• Ability to Multitask 

• Ability to Build a Rapport with the customer

• Strong Communication skills

• Strong Work Ethic

 

Additionally, Sitel requires that you have your High School Diploma and that you are available to work various schedules due to our 24/7 operational hours. Starting Wage is $11.00 per hour.

To apply for our new positions and commence training on November 12th,  19th or 22nd, please apply online at www.sitel.com or submit your resume to

Walk-ins always welcome!

Please be advised that communication about your application will be either via email or telephone.

You’ll receive paid training and a competitive wage. Sitel has free parking, a casual dress code, fitness room for employees at no cost to use and employee discounts at various local businesses and restaurants. 

Apply now!

 

Qualified for this position !