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300 Inbound Customer Service/Technical Support and Sales Associates

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Company Name: 
Job Title: 
300 Inbound Customer Service/Technical Support and Sales Associates
Job type: 
Call Center
Employment type: 
Employment lenght: 
St. Catharines
Provinces and Territories: 

Sitel offers a range of call center career opportunities in 120+ locations globally.

As an Inbound Customer Service/Sales or Technical Support/Sales Representative you will:

·         Help customers with inquiries regarding their bills

·         Take payments and setting up preauthorized monthly payments.

·         Upgrade or down grade services on the customer’s account.

·         Provide Technical Trouble Shooting to resolve service issues.

·         Activate a customer’s service.

·         Retain the customer is they request to disconnect service.


You will require the following skills:

• Sales Orientated 

• Ability to Multitask 

• Ability to Build a Rapport with the customer

• Strong Communication skills

• Strong Work Ethic


Additionally, Sitel requires that you have your High School Diploma and that you are available to work various schedules due to our 24/7 operational hours.

To apply for a permanent full time or a temporary contracted/seasonal full time position (possibility of temporary to permanent) please apply online at to complete an application or   walk-in and see us!

Please be advised that communication about your application will be either via email or telephone.

You’ll receive paid training, competitive wages, a comprehensive benefits package (with health coverage starting after just 90 days) as applicable, you will also be eligible for shift and language premiums as they apply. 

Sitel has free parking, a casual dress code, fitness room for employees at no cost to use and employee discounts at various local businesses and restaurants. 

Sitel offers programs where you can earn an uncapped sales commission!

Apply now!


Qualified for this position !